General

What are the check-in & check-out times?

Check-in at Hotel Indigo Asheville Downtown starts at 4:00 PM, and check-out time is 11:00 AM. 

Do you offer early check-in or late check-out?

Early check-in and late check-out are based on availability. Please make arrangements for early arrival or late check-out in advance. If we are unable to accommodate your request, your luggage can be stored for you.

What age do you need to be to check-in?

The minimum age requirement to check-in is 21. You must have a photo ID that matches the name on the reservation and the name on the credit card to check into the hotel.

Can I store my bags before I check-in or after I check-out?

Yes, the front desk will hold your bags for you for a limited time. 

What are the parking options & how much do they cost?

The Hotel Indigo Asheville offers valet parking only for $25/ night.

How far is the Hotel Indigo Asheville from the airport?

Hotel Indigo Asheville Downtown is 17 mi from Asheville Regional Airport. 

Are pets allowed?

Pets are welcome at Hotel Indigo Asheville Downtown. Pets up to 80lbs are allowed with a nonrefundable pet deposit per stay of 75 USD. Pets must be crated for Housekeeping to enter the room & no pets are permitted in the restaurant when dining. We also offer a pet friendly package that includes the pet fee, a welcome treat bag & a pet bed & food bowl to use during your stay. Service Animals are permitted without fee, however Emotional Support animals still incur the pet fee, as required by law. 

Learn More

Do you have ADA accessible rooms?

Hotel Indigo Asheville meets all ADA requirements.  We have 6 Accessible Rooms and Accessible Parking.  Please visit the sitemap for our Website Accessibility Statement and additional relevant details.

Are you affiliated with any branded hotel?

Yes.  The Hotel Indigo Asheville is an IHG branded boutique hotel.  Sign up for IHG Rewards.

What is your smoking policy?

The Hotel Indigo Asheville is a Smoke-Free Hotel.  This includes the use of electronic nicotine delivery systems or electronic smoking devices such as e-cigarettes, e-pipes, e-hookahs and e-cigars.

Do you have meeting space?

Yes, the Hotel Indigo Asheville has a 865 square-foot meeting space that is perfect for small meetings or gatherings. Our onsite restaurant is also available to cater your event. Please contact the hotel to book the space or to learn more.

How do I book a wedding room block?

To book a wedding room block at the Hotel Indigo Asheville, simply fill out our Room Block Request Form & someone from our team will get back to you shortly. 

Is there a cost of I ship a package to the hotel?

We'll gladly receive and store your package until your arrival. A package handling fee will be applied at $4.50 per package received/stored, includes 20% service charge. Please call ahead if you require special handling or for oversized packages.

Amenities

Is Wi-Fi Free?

We do offer free Wi-Fi with streaming capabilities! The Wi-Fi code will be given to you when you check in.

Do you offer cribs or roll-away beds?

We have a limited supply of cribs and roll-away beds. These are offered on a first come, first serve basis. Please contact the hotel for more information. 

Is there a restaurant on site? If so, what are the hours?

Yes, located off the lobby of the Hotel Indigo Asheville is OneFIFTYone Boutique Bar & Kitchen. Please note that oneFIFTYone Boutique Kitchen is currently open 7 days a week & the bar is open Tuesday - Saturday  from 4pm - 10:00pm.

Is there a fitness center? If so, what are the hours, and what kind of equipment does it have?

The onsite fitness center is open 24 hours with keycard access. It features two treadmills, two elliptical machines, recumbent bike, free weights, and Lifestyle weight machine.